The age old question for Muslims and Jews - Is a food item Halal or Kosher. Received an email this morning that the fries were precooked in beef extract. I decided to communicate directlty - Bit of a pet project, it's something I used to do a lot when I was a teenager.Got a response within the hour to allay all concerns (for muslims, Jews and some Hindus at least). I've pasted the response from McDonalds below...
Please circulate link to this blog as appropriate.
Dear Emdad Rahman
Thank you for your recent email regarding our menu items and the food we serve at McDonald's. In answer to your specific enquiry, I would like to assure you that the French Fries served here in the UK contain no traces of animal flavourings and are not precooked.
McDonald's French Fries are cooked in a new non- hydrogenated blend of sunflower and rapeseed oil, making them 100 percent vegetarian-friendly. You may also be interested to know that our French Fries are fully approved by the Vegetarian Society.
A full listing of ingredients for all our Menu items is available at www.mcdonalds.co.uk.
Please refer to the 'Eat Smart' section and follow the links for the 'Ingredients List' for further information.
Should you require any further clarification on our menu items or on any other aspect of our business then please do not hesitate to revisit our web site or alternatively telephone us on the number below.
Regards
Christine Coleman
Internet Response Team
McDonald's Customer Services Department
11 - 59 High Road
East Finchley
London
N2 8AW
Tel: 08705 244622
McDonald's Restaurants Limited registered in England no.1002769. Registered office: 11 - 59 High Road, East Finchley, London N2 8AW. Tel: 0870 241 3300. This e-mail is confidential and may be read only by the intended recipient. If you are not the intended recipient, please do not forward, copy or take any action based on it and, in addition, please delete this e-mail and inform the sender. We cannot be sure that this e-mail or its attachments are free from viruses. In keeping with good computing practice, please ensure that you take adequate steps to check for any viruses. Before replying or sending any e-mail to us, please consider that the Internet is inherently insecure and is an inappropriate medium for certain kinds of information. We reserve the right to access and read all e-mails and attachments entering or leaving our systems. Any opinions, conclusions and other information in this e-mail that does not relate to the official business of McDonald's Restaurants Limited is neither given nor endorsed by us.
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Initial email
From: ****** ********
Sent: 26 December 2009 09:34
Subject: McDonald's confirming thier chips contain Beef Extract
McDonald's confirming thier chips contain Beef Extract
Dear All
See below..................a direct response from McDonald's confirming their chips contain Beef Extract!!! Sorry, but thought you should all know!
This is also confirmed on McDonalds own web site – follow this link: http://nutrition.mcdonalds.com/nutritionexchange/itemDetailInfo.do
McDonalds.CustomerCare@us.mcd.com
Hello *****:
Thank you for taking the time to contact McDonald's. We appreciate this opportunity to share information with you about our French fries.
For flavour enhancement, McDonald's French fry suppliers use a very small amount of beef flavour as a natural flavouring during the par-frying process at the potato processing plant. In the restaurant, the French fries are cooked in vegetable oil.
You may be interested to know that we recently updated our nutrition information to include the ingredients in "natural flavours" for all our US core menu items. Customers will now be able to find out if a natural flavour comes from a dairy, meat or vegetable source. If you are interested in reviewing this information, please visit our web site at www.mcdonalds.com.
We hope this information is helpful and we appreciate the time you took to contact us.
Lisa
McDonald's Customer Response Centre
ref#:6490778
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This helps you maintaining a close relationship with your customers. Your restaurant has its own identity which brings customers through the door in the first place.
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